Welcome to mapAmobile!

Service overview
What does mapAmobile cost?
How to register for mapAmobile
Using the service
Adding further mobile phones to be located
Topping up your credit
Renewing your subscriptions
Additional services available online
























SERVICE OVERVIEW

  • Locate a loved one or colleague, without disturbing them with a phone call or text
  • Request a mobile phone location using text messaging, WAP, the web or telephone
  • Set up regular location requests.
  • Set alerts to inform you when selected mobiles move from a particular location
  • Send SMS messages from the web
  • The service is available 24 hours a day
  • No additional equipment or special phone required
  • Available to locate mobiles on O2, Vodafone, Orange, T-Mobile or Fresh
  • To locate mobile phones, you should be 18 years old or over
  • The mobile you are locating needs to be switched on and within network coverage
  • Subject to information from the networks, location accuracy may vary between different areas
  • mapAmobile needs the permission of the person you wish to locate and sends them regular text reminders for peace of mind
  • Buy online




WHAT DOES MAPAMOBILE COST?

  • Registration for mapAmobile costs £29.99. This will enable you to open an account for one person to locate one mobile phone and includes free credit to the value of £6 if you register online or £3 if you choose to register by telephone.
  • You can add up to a further 9 mobile phones to be located on this account at a subscription cost of £10 each and every subscription lasts for 12 months.
  • If you want more than one person to be able to locate mobile phones, you will need to purchase a further registration for each person.
  • Each time you make a location request, 30p will be debited from your mapAmobile credit balance.
  • You can add credit to your account by paying online using your credit card.




HOW TO REGISTER FOR MAPAMOBILE

Before registering for mapAmobile, please read the terms and conditions of the service on this website. Upon registering for mapAmobile, you will be deemed to have accepted these terms and conditions.

You can register for mapAmobile now by visiting the 'Online Shop' section of this website and using your credit card. You will then be taken through the registration process.

You will also need to set a username, password and 4-digit PIN number on registration, which should be kept in a safe place as you will need them to access the service.

Register Online

Click 'Register' and follow the step-by-step process that will enable you to set up your account and add one mobile phone to be located.

In setting up your mapAmobile account, you will be asked to submit your telephone number. This can be either your mobile phone number or your fixed line number. If you submit a fixed line number, you will be able to perform location requests from the web or by using the telephone service only: you will not be able to locate using SMS text messaging.

For security purposes, your identity must be verified during the registration process. If you buy your registration on this website using your credit card, then your identity will be verified automatically. If you are registering using a voucher, the verification process can be done in one of two ways. A form can be posted to your home address and you should sign and return this in the envelope provided. Alternatively, your identity can be verified immediately online using your credit card details. This is for verification purposes only and no monetary transaction will take place.

Once you have completed the registration process, a text message will be sent to the mobile phone you wish to locate requesting agreement from the user. To give consent for their mobile phone to be located, the user will need to send the text message 'Opt in' followed by a confirmation code to telephone number 83118. The confirmation code will be supplied in the text message invitation to the mobile to be located. Once consent is given, the service will become available, provided the account holder's information has been verified.

Users of locatable mobile phones will be sent regular text messages to remind them that they can be located.




USING THE SERVICE

Once you have registered, the mapAmobile service can be accessed by any of the following means at any time:
  • Online by logging on to your account
  • Via WAP
  • By text messaging
  • By telephoning 0870 121 2552
Each time you make a location request, 30p will be deducted from your mapAmobile credit balance. If there is insufficient credit in your account, you will be unable to perform a location request.

Using the Service Online

Once you have registered for the service, you can log onto your account using your user name and password. From 'My Account' click 'Where is this mobile?' from the list of mobiles you have chosen to locate.

After a short while, you will receive a reply online giving the location of the mobile phone: e.g. 'Gemma is in the vicinity of Carnaby Street, London W1' together with the date, time and accuracy of the location. You will also have the option to see a map showing street names and points of interest.

When you have completed your requests, always click 'Log Out' to end your session securely.

Using the Service by WAP

Point your WAP browser at http://www.mapamobile.com/wap/ and enter your username, password and the short code of the person you wish to locate. After a short while, a reply will be displayed giving the location details, eg 'Gemma is in the vicinity of Carnaby Street, London W1' together with the date, time and accuracy of the location.

For ease of use, you can add the following bookmark to your WAP phone:

http://www.mapamobile.com/wap/index.php?username=username&password=password

When you visit the bookmark, the username and password fields will be completed.

If you are only locating a single phone on your account, you can use the following bookmark:

http://www.mapamobile.com/wap/index.php?username=username&password=password&shortcode=name

When you visit this bookmark, all fields will be completed - just press 'Find'.


Using the Service by Text Messaging

You can only use this service if you registered your account using your mobile phone. From this phone, send the text message 'Find' followed by the shortcode of the person you are locating (eg Find Gemma) to telephone number 83118. You may want to add this number to your phonebook. After a short while, you will receive a text message reply with the location details, eg 'Gemma is in the vicinity of Carnaby Street, London W1' together with the date, time and accuracy of the location.

When locating by text message, you will also incur the usual charges for text messaging levied by your network provider.

Using the Service by Telephone

Call 0870 121 2552 and follow the instructions. You will be asked for the telephone number that you registered with mapAmobile and the PIN. You will then hear a list of the names that you are able to locate. Make your choice and after a short period, you will hear a message, eg 'Gemma is in the vicinity of Carnaby Street, London W1' together with the date, time and accuracy of the location. You can make as many requests as you like, provided you have enough credit in your account.





ADDING FURTHER MOBILE PHONES TO BE LOCATED

You can add up to a further 9 mobile phones to your account at a subscription cost of £10 each and each subscription lasts for 12 months. You can add mobile phones by visiting the 'Online Shop' section of this website and using your credit card.

If you want to locate more than 10 mobile phones, you will need to purchase another registration to set up a second account. When you have more than one account, you and the locatable mobile phone users will need to use the appropriate PIN number when using text messaging to distinguish between accounts.





TOPPING UP YOUR CREDIT

You can add further credit to your account by visiting the 'Online Shop' section of this website and using your credit card.





RENEWING YOUR SUBSCRIPTIONS

Each subscription to locate a mobile phone costs £10 and lasts for 12 months. If you want to renew a subscription for a further 12 months, visit the 'Online Shop' section of this website and use your credit card.




ADDITIONAL SERVICES AVAILABLE ONLINE

Online users have the benefit of the following additional services:
  • See a list of the mobiles on your account
  • View a statement of your account
  • See a history of your location requests
  • Send SMS messages to one or a number of mobile phones. For each SMS message, your account will be debited by 10p
  • Set up regular location requests for a mobile or number of mobiles. For each location request, your account will be debited by 30p
  • Set an alert to receive a text message if, following a location request, one of these mobiles has moved away from a specified area. For each alert text, your account will be debited by 10p

For further information about how mapAmobile works, please visit the 'Help' section of this website.







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